Before providing personal information, customers are advised to familiarize themselves with the information on this page.
1. Collecting personal information
Quantum sometimes collects personal information from customers, within the range necessary to provide convenient, useful and high-quality services and thereby ensure customer satisfaction. In such cases, we clearly specify the purpose of use and obtain the customer's consent before collecting information.
2. Purpose of using personal information
Quantum uses personal information received from customers for the following purposes.
| 1 ) | To respond to inquiries about our company or our products. |
| 2 ) | To send catalogs and other materials requested by customers. |
| 3 ) | To respond to customer requests for repairs. |
| 4 ) | To process product purchases and shipments. |
| 5 ) | To promote product purchases and request cooperation in customer registration and questionnaires. |
3. Disclosure and provision of personal information
Quantum will never disclose or provide personal information received from customers to a third party, except in the following cases.
| 1 ) | When the customer has given consent for us to do so. |
| 2 ) | When the information has been processed to prevent identification of individual customers, for use as statistical data. |
| 3 ) | When providing information to a subcontracting business, on condition that the business is obliged to protect personal information and handles personal information appropriately, based on confidentiality agreements, etc. |
| 4 ) | When it is necessary to disclose personal information to a financial institution, etc., for credit settlements when making payments related to the purchase of goods or the use of fee-paying services, etc. |
| 5 ) | When disclosure to a third party is permitted by relevant laws and ordinances, or their policies and guidelines. |
4. Inquiries from customers regarding personal information
Should you wish us to disclose, correct or remove your personal information, please call the number shown below.
After confirming your identity, we will respond to your request as far as reasonably possible.
Quantum Leap Technologies Co.,Ltd. TEL：+81-3-4455-3946
5. Protection and management of personal information
To handle customers’ personal information, Quantum has appointed responsible managers who carry out appropriate management designed to protect personal information. In future, as well as complying with laws and ordinances on the protection of personal information, we will strive to improve and enhance our efforts on the protection of personal information.